Overview
Zendesk is where many support teams handle customer tickets and replies. Connect Zendesk as a source and Slite can answer questions from your tickets, comments and replies, so product and support teams can spot recurring issues and find how a problem was solved before.
How it works
A Zendesk admin connects Zendesk from Agent sources in Slite's settings using a Zendesk API token. The Zendesk source is in beta. Slite can then answer from your tickets with their comments and replies, and Slite members whose Zendesk account uses the same email can ask about them.
Need help setting up your Zendesk integration with Slite? contact support .
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